Professional Perspective

14 years in the making

I've spent 14 years working at the intersection of technology and human behavior — first in consumer brands like PepsiCo, Volkswagen, and Nestlé, then inside one of the world's largest technology companies.

That combination taught me something most marketers learn only on one side: that the most effective strategies are the ones that start with people, not products.

What I've learned along the way is that the most interesting problems are rarely technical. They're human.

I've spent 14 years working at the intersection of technology and human behavior — first in consumer brands like PepsiCo, Volkswagen, and Nestlé, then inside one of the world's largest technology companies.

That combination taught me something most marketers learn only on one side: that the most effective strategies are the ones that start with people, not products.

What I've learned along the way is that the most interesting problems are rarely technical. They're human.

A young person with long, wavy hair sits in front of a plain background, looking directly at the camera.

Themes

Themes

Enterprise Technology

Enterprise Technology

Leading global marketing initiatives within large-scale technology environments,

with a focus on digital transformation, customer engagement, and enterprise infrastructure.

Leading global marketing initiatives within large-scale technology environments,

with a focus on digital transformation, customer engagement, and enterprise infrastructure.

AI Infrastructure

AI Infrastructure

Omnichannel Strategy

Omnichannel Strategy

Customer Engagement

Customer Engagement

Digital Transformation

Digital Transformation

Global Collaboration

Global Collaboration

Cross-Cultural Strategy

Cross-Cultural Strategy

Working across Latin America and Global teams has shaped much of my perspective on communication, collaboration, adaptation, and the cultural dimensions of modern work.

Working across Latin America and Global teams has shaped much of my perspective on communication, collaboration, adaptation, and the cultural dimensions of modern work.

LATAM & U.S Markets

LATAM & U.S Markets

Global Teams

Global Teams

Cross-Cultural Communication

Cross-Cultural Communication

Stakeholder Alignment

Stakeholder Alignment

Regional Scaling

Regional Scaling

Remote Collaboration

Remote Collaboration

Human-Centered Marketing

Human-Centered Marketing

Beyond systems and performance metrics, much of my work centers around understanding human behavior — how people engage with technology, process information, and navigate increasingly digital experiences.

Beyond systems and performance metrics, much of my work centers around understanding human behavior — how people engage with technology, process information, and navigate increasingly digital experiences.

Behavioral Insights

Behavioral Insights

Storytelling

Storytelling

Digital Experience

Digital Experience

Customer Psychology

Customer Psychology

Brands I've worked with

Brands I've worked with

Some moments of pride

Some moments of pride

Social Media Engagement

Social Media Engagement

Audi Mexico

Social Bakers Awards


Made Audi México the #1 social media account in the country — holding the highest engagement level for two consecutive years, competing against brands nationwide.

Audi Mexico

Social Bakers Awards


Made Audi México the #1 social media account in the country — holding the highest engagement level for two consecutive years, competing against brands nationwide.

Circle of Excellence

Circle of Excellence

Cisco Systems

Global Recognition


Recognized as a Top Performer by Cisco Marketing & Communications — awarded annually to a select group across the globe.

Cisco Systems

Global Recognition


Recognized as a Top Performer by Cisco Marketing & Communications — awarded annually to a select group across the globe.

Content Marketing

Content Marketing

PepsiCo

Millward Brown Awards


2nd place in Content Marketing for a strategy that was both creatively engaging and editorially precise — competing against major consumer brands.

PepsiCo

Millward Brown Awards


2nd place in Content Marketing for a strategy that was both creatively engaging and editorially precise — competing against major consumer brands.

Selected perspectives

Selected perspectives

“She not only led the team but influenced the creative outcomes and partnerships we built.”

“She not only led the team but influenced the creative outcomes and partnerships we built.”

Francisco Cárdenas, Brand and Marketing Director

Lerma Agency/ Avocados from Mexico

Francisco Cárdenas, Brand and Marketing Director

Lerma Agency/ Avocados from Mexico

“A rare blend of analytical rigor, aesthetic sensibility, and boundless creativity.”

“A rare blend of analytical rigor, aesthetic sensibility, and boundless creativity.”

Michael Armentano, Global Digital Strategist

Cisco Systems, AMER, APJC, EMEA

Michael Armentano, Global Digital Strategist

Cisco Systems, AMER, APJC, EMEA

“Ilse has the unique ability to distill complex omnichannel experiences into logical, high-impact strategies.”

“Ilse has the unique ability to distill complex omnichannel experiences into logical, high-impact strategies.”

Dan Orman, Strategy & Planning Senior Leader

Cisco Systems, US

Dan Orman, Strategy & Planning Senior Leader

Cisco Systems, US

“She approaches problems with a methodical mindset while always keeping the human dimension in focus.”

“She approaches problems with a methodical mindset while always keeping the human dimension in focus.”

Ertan Rassim, Marketing Director

Cisco Systems, AMER, APJC, EMEA

Ertan Rassim, Marketing Director

Cisco Systems, AMER, APJC, EMEA

Selected Certifications

Selected Certifications

Making Sense of Complexity

Making Sense of Complexity

Duke University


Duke University


Entrepreneurial Thought & Action

Entrepreneurial Thought & Action

Babson College


Babson College


Master of Business Administration

Master of Business Administration

EGADE Business School, Tec de Monterrey


EGADE Business School, Tec de Monterrey


Data Science Foundations

Data Science Foundations

IBM

IBM

Lately obsessed with

how artificial intelligence is changing what it means to be human.

how artificial intelligence is changing what it means to be human.